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Warranty & Shipping
Warranty & Authenticity
Every timepiece sold by CROWNEX is 100% genuine and backed by an official international warranty, registered with an e-warranty certificate you can verify online.
- 2-year international manufacturer warranty on mechanical movements
- 1-year international warranty on quartz movements
- Free servicing within 30 days of purchase
- Full authenticity certificate with every watch
Returns & Exchanges
Unworn watches with original packaging can be returned within 7 days of delivery for a full refund or exchange. Contact our care team and we will collect the watch from your address.
Shipping & Delivery
We deliver cash-on-delivery to all 8 divisions of Bangladesh. Dhaka delivers in 1–3 working days; other divisions in 2–5 working days. Orders above the free-delivery threshold ship free.