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Contact Us
Questions about a watch, an order, or a warranty? Our care team replies within one business day.
Flagship Showroom — Khulna
House 11, Road 4, Sonadanga,
Khulna 9100, Bangladesh
Sat – Thu: 11:00 – 21:00
Friday: Closed (opens 15:00)
Head Office — Dhaka
Shop 3, Level 2, Dhanmondi Square,
Dhanmondi, Dhaka 1205, Bangladesh
Sat – Thu: 11:00 – 20:00
Call or WhatsApp
care@crownex.com.bd — general & orders
warranty@crownex.com.bd — warranty & repairs
Send a Message
Warranty & e-Warranty
Every watch ships with an official international warranty plus our e-warranty registration. Just bring the invoice or order number.
Repairs & Servicing
Authorized after-sales service for all the brands we carry — battery, strap, water-resistance checks and full servicing.
Order Help
Track any order from the Track Order page, or message us with your order number and we will take it from there.